Best Robotic Vacuums
Keeps Floors Spotless A combination of counter-rotating side brushes, a redesigned rolling brush – engineered to reduce trapping rugs and sheets –, paired with powerful suction cleans wherever RoboVac passes. Cleans Further Larger dustbin allows RoboVac to pick up more dirt and dust to take full advantage of 100 minutes* of continuous cleaning. Note: *100 minutes cleaning using Standard mode on hardwood floors; approximately 1 hour cleaning using Power Boost mode on carpeting. Power Boost Technology: New feature automatically increases suction power when extra vacuuming strength is needed to get the best clean.
Reviews
Find Best Price at Amazon"I've owned 3 of the original, better well known robot vacs and I always felt like none were really engineered to work in a real family environment (area rugs, pets,kids, etc...). I saw a review combined with a low price alert on one of the many gadget blogs I read and I accidentally bought this thing... I'm pretty sure the algorithm for moving around objects in the other robot vacs was better, but the algorithms don't mean much when the gadget can't effectively do its main purpose."
"We have owned several roomba early models over the years, and we have been mostly underwhelmed with overall suction, noise, and pickup power for the $300~$500 range robot vacuums. Skeptical but curious, we picked this "little RoboVac that could" on a whim, without expecting much given its' very reasonable price. This overgrown hockey puck eats more socks and stray underwear than our dogs! The suction on this compact little dust demon is so strong that the exhaust port on its side, makes our curtains billow from 5 feet away, while on MAX mode. In standard cleaning mode, our Euphy runs well over two hours on a single charge. Full disclosure, I sadistically tucked away the charging station three rooms away. This little dust, dirt, dog-hair, underwear, sock, phone charging cable gobbling little robot vacuum."
"The Eufy has only finished one vacuum cycle, so I clearly can't speak to longevity, but just some general early observations for anyone considering this brand new model. It picked up a lot of cat hair that the Roomba wouldn't have, and the floors look just as good as they do when we do a full vacuuming. The one issue I did find with this was that for things like chairs with dust ruffles, the Roomba would have gone right through the dust ruffle to clean under the chair, but the Eufy views it as a solid vertical surface and turns around to go somewhere else. Overall we're very happy with it so far, and my mind is blown that in three years, Anker managed to make a vacuum so much better than our old Roomba at around half the price."
"Small and quite quiet. Dust bin the size of vermont. Dog hair disappeared."
Size: R980. Runs for up to 120 minutes, then automatically recharges and resumes cleaning to complete the entire job.
Reviews
Find Best Price at Amazon"Instead of quickly being able to dump it, you may be forced to pry out some of the dirt bunnies or to tap the bin against the trash multiple times to empty it. The loudness is honestly not something that concerns me so much, as I run this generally when I leave the house or before I wake up (I'm a "medium" sleeper). My room is on the second floor with thick walls and the robot is loud enough to hear even with the AC on, though it isn't too noticeable. This robot has picked up a lot of sand particles as well as large layers of dust and lint, even though I run my 655 downstairs at least 3x a day for the past 4 weeks. The cleaning on the 980 is so much more efficient than the 655, my longest job taking 53 minutes vs 2 hours on the 655 allegedly for 400 sqft of space. Unfortunately, due the iRobot's design using the camera and computer vision to map out the cleanable area, the Roomba will not work in total darkness. The Roomba effectively finds the base even though I have housed it underneath furniture to save more room. The 980 also requires an app to be able to create schedules as well as operate the cleaning and includes a bunch of different features you can access from the convenience of your phone, vs a physical remote. In the Neato Connected bot, you can actually control the robot to move to a specific place for a spot clean. It would be cool to have access to different navigation algorithms (i.e. random paths) when you are using the Roomba in a dark area. However, I do not believe that the convenience justifies the expensive price tag at this time until much more functionality is added to the mobile application. But because the software can indeed be updated, including the cleaning-navigation algorithms of the 980, this robotic vacuum is essentially future proof and a good buy if you have the disposable income to burn. I want to help others make more informed purchasing decisions by providing reviews that accurately describe the product and my experiences with it."
"I purchased the Roomba 980 as my 5th robotic vacuum (I've previously owned the Roomba 880, Neato BotVac 65, Roomba 655, Neato XV-11, and a few more). It's apparent it's generating much more suction power than the Roomba 880. • I am running the 980 3 hours after my Roomba 880's scheduled cleaning today. Navigation Observations. • The Roomba 980 does indeed draw straight lines in open areas, which is excellent. • Unlike the Neato (which likes to circle off a region around the edges before then drawing straight lines), the Roomba 980 goes right down to drawing straight lines. Remember how before, if you had black chair legs or some other IR-invisible obstacle, Roomba would ram it at full speed over and over again? Other than that, I actually think it cleans faster than the Neato BotVac 65 that I have -- it's much quicker to make its turns when drawing lines, and it spend much less time paused and thinking. I have an IKEA Poang chair in a dimly lit room, and I observed the robot go under and out of the chair maybe 3 times in total, seemingly confused every time it hit one of the chair legs. • Roomba cannot cope with pitch black rooms -- If Roomba goes into a room that's completely dark, it sometimes will get totally confused and stop with a fault code. • Finding the base: The Roomba goes back to its home base by first navigating to about 5 feet in front of the base. • Speaking of finding the base: I've found that it takes some amount of time / cleaning for Roomba to get its bearings about where its base is. • Unlike the Neato, the Roomba navigation algorithm does not appear to be sensitive to moving objects in the frame, or you observing it. The App. • Roomba made a ballsy move -- it's not so much that the 980 has an app -- it requires an app to access a lot of functionality. Once you do, the app pairs to the Roomba, and you can hop back to your original wifi and control it. There is no cloud account to create for controlling the Roomba, which is great if you live with roommates and want all of them to share access to the Roomba without having to all agree on an email / password. • When Roomba goes back to charge, the app shows a countdown of how many minutes until Roomba continues. It cleans methodically from where it starts, and it spends most of its time doing straight line cleaning, with very few pauses to think. All previous Roombas instructed you to charge the robot for hours before using it. Overall Impressions So Far. • This does seem to be a best-of-both-worlds robot: It has the obstacle / cord-tangle immunity of the Roomba 880, plus navigation smarts that would make a Neato sweat. The price tag is pretty insane, but so far it's definitely taking its place as the leading mapping robot (of course, barring the Dyson 360 Eye we haven't seen in the USA yet). The Roomba 980's form of navigation absolutely feels more robust than the Neato's. Roomba boasts its use of "sensor fusion", and I think the main customer benefit there is that the robot remembers when it hits an obstacle it didn't see with the vision camera, and will remember that and avoid hitting it over and over again."
Product Maintenance. For optimal performance please regularly clean the N79. Area Preparation. Prior to cleaning, please clear the intended cleaning area of objects that can obstruct the N79’s movement including cords, wires, etc. Air Filtration. The N79 air filtration system captures particles that are ejected into the air while it cleans, reducing the amount of airborne particles present in your home. Smart Phone App Controls: Schedule & track cleaning sessions, accessory status, battery life, & receive error alerts.
Reviews
Find Best Price at Amazon"It reminds me of things I bought in the past which I wasn't sure I needed, but once I started using them, wondered why I had waited so long. I've watched it disappear under low end tables and thought, "uh, oh, I'm going to have to rescue it from that tight space", and then it whirs, reverses, backs, jogs, tilts, and exits the maze and keeps on cleaning. Note to those who have trouble connecting it to their home wifi network: I had the same problem, but found I needed to stand very close (4-5 feet) to the unit when I started the network sync up, then everything went smoothly."
"Also the fact that Roombas are well known to not do a great job on carpet unless you buy the really expensive one and even then some people complain. Upon arrival I unboxed it and noted the high quality engineering, extra side brushes and spare filter. I let it run for about 30 minutes, then checked the pickup bin and was horrified at the amount of stuff this thing got off my man-cave carpet. Not a huge deal of course, but added a small 1-2lb piece of metal in the bottom would really improve the feel and stability of the station. Reluctantly I decided to check the catch bin and again was horrified at the amount of debris it picked up.. Where did it find all of those toenail clippings??? My wife was 100% impressed with how incredibly well it cleaned our first floor - a mix of rugs and hardwood. (Android) I had great difficulty getting the Deebot to connect to the app then realized why - I had AP Isolation on between SSID's.. Alternatively, you can put the Deebot into WLAN mode and connect directly to it from your phone/app using it's built in hotspot. So much so, I purchased a second one a couple days later since my wife refused to give up the little guy for the main floor. We have a dog and a cat, and kids.. We literally have to vacuum everyday to keep the house feeling and looking clean. I can imagine saving hundreds of hours of work over a year or two AND having a much cleaner home."
"We have a mixture of laminate floors, tile and carpet in our house, and we have 4 cats and 2 dogs that continuously shed so keeping the floors clean is a challenge. I use the DEEBOT about 3 times a week to clean the entire house and it keeps my floors super clean. I use the Spot Option every day to pick up the cardboard from the cat scratcher that my cat shreds, it's super easy to direct it to the spot I want cleaned and let it do it's thing. The DEEBOT is very easy to empty and the trash bin holds a lot for such a tiny vacumn and the filters are easy to clean, they even provide you with a special tool to clean the filters and roller."
Best Robotic Vacuums
Power Boost Technology: New feature automatically increases suction power when extra vacuuming strength is needed to get the best clean.
Reviews
Find Best Price at Amazon"I've owned 3 of the original, better well known robot vacs and I always felt like none were really engineered to work in a real family environment (area rugs, pets,kids, etc...). I saw a review combined with a low price alert on one of the many gadget blogs I read and I accidentally bought this thing... I'm pretty sure the algorithm for moving around objects in the other robot vacs was better, but the algorithms don't mean much when the gadget can't effectively do its main purpose."
"We have owned several roomba early models over the years, and we have been mostly underwhelmed with overall suction, noise, and pickup power for the $300~$500 range robot vacuums. Skeptical but curious, we picked this "little RoboVac that could" on a whim, without expecting much given its' very reasonable price. This overgrown hockey puck eats more socks and stray underwear than our dogs! The suction on this compact little dust demon is so strong that the exhaust port on its side, makes our curtains billow from 5 feet away, while on MAX mode. In standard cleaning mode, our Euphy runs well over two hours on a single charge. Full disclosure, I sadistically tucked away the charging station three rooms away. This little dust, dirt, dog-hair, underwear, sock, phone charging cable gobbling little robot vacuum."
"The Eufy has only finished one vacuum cycle, so I clearly can't speak to longevity, but just some general early observations for anyone considering this brand new model. It picked up a lot of cat hair that the Roomba wouldn't have, and the floors look just as good as they do when we do a full vacuuming. The one issue I did find with this was that for things like chairs with dust ruffles, the Roomba would have gone right through the dust ruffle to clean under the chair, but the Eufy views it as a solid vertical surface and turns around to go somewhere else. Overall we're very happy with it so far, and my mind is blown that in three years, Anker managed to make a vacuum so much better than our old Roomba at around half the price."
"Small and quite quiet. Dust bin the size of vermont. Dog hair disappeared."
Best Commercial Indoor Vacuums
The direct-drive cleaner head drives bristles deeper into the carpet to remove even more dirt. The soft roller cleaner head removes large debris and fine dust simultaneously.Hygienic dirt ejector empties dust from the bin in a single action.Mini motorized tool for tough tasks. Stiff nylon bristles remove pet hair and ground-in dirt from furniture, car seats and tight spaces.2 tier Radial cyclones - 15 cyclones, arranged across two tiers, work in parallel to increase airflow and capture more fine dust. Max power mode provides 7 minutes of higher suction for more difficult tasks. Battery power is only used for cleaning.. Customers must charge their V8 for a minimum of 4 hours prior to it being functional. The direct-drive cleaner head drives bristles deeper into the carpet to remove even more dirt.
Reviews
Find Best Price at Amazon"That goes down to 25 with the motorized tool, and down to 7 minutes on “max mode.” The canister can also hold a good amount of dirt, and has a new mechanism that scrapes the sides of the bin when being emptied. The new soft roller cleaner head works well for hardwood floors, but on corners, I find myself having to go back with the crevice tool to finish the job. I use the direct drive cleaner head for low pile carpets, but the mini motorized tool works better for shag rugs (and car floor mats/upholstery)."
"Got mine yesterday, charged it, vacuumed my downstairs with it this morning. By the time I was finished, the skin on the knuckle at the base of my thumb was worn off from being rubbed on the handle above the switch where there is a little plastic "seam"."
"I was familiar with the V6 so I kept waiting for the battery to exhaust it's charge but it kept going. We have a long haired German Shepard and had to empty the V8 three times."
"I find it hard to believe that a company that spends a great deal of time marketing the design excellence of its product would fail so wholly at something so basic as phone customer service and parts replacement. In November I began the process of trying to replace the part thinking a simple call would take care of things, but was stymied on a few occasions by hold times above 30 minutes, and it wasn’t until December 17 when I finally had the time to 'wait it out' and speak to a representative. After he apparently pulled a demo unit out to see what I was talking about (I offered to email photos) and tried to convince me that the crimp obstructing nearly 50% of the hose diameter was part of the design, he created an order for a part and informed me that in 5-8 business days my problem would be solved. After more than 50 minutes, I reached a representative who then had to place me on a further hold to tell me that parts were not available for the vacuum since it was so new, and that in order to replace the part, I would have to replace the entire vacuum. I was told without any humor that replacing the part cannot be completed without my FIRST going to a UPS store with the vacuum and its attachments, receiving a tracking number, and then CALLING customer service back. Even glacially slow-to-adopt USPS allows callers to opt out of physical hold times and receive a phone call back in the order they were received."
Best Replacement Vacuum Filters
Smartide Brand Vacuum Cleaner Parts - High Quality and Long Life Warrantted. 2 Washable Foam and Felt Pre-Filter Replacement Kits & 1 Hepa Filter.
Reviews
Find Best Price at Amazon"After having my shark for approximately a year and 2 dogs in the home, my vacuum developed the dog smell."
"Was even better that it comes with two sets of the foam filter because I have two vacuums."
"My vacuum developed a bad smell when in use and I had tried washing and drying the filters, but the smell persisted."
"Fits perfect into my vacuum."
"I cleaned the ok Navigator up real good and gave her some new lungs via this kit."
"A must buy if you have this Shark - we love our vacuum but it was feeling a little sluggish with the suction and the sponge was starting to fall apart after many cleanings."
"I received two follow up emails while the package was in transit and you were extremely helpful ensuring everything went perfectly for me."
"Priced right, fast delivery, and everything looked high quality."
Best Household Vacuum Cleaners
The direct-drive cleaner head drives bristles deeper into the carpet to remove even more dirt. The soft roller cleaner head removes large debris and fine dust simultaneously.Hygienic dirt ejector empties dust from the bin in a single action.Mini motorized tool for tough tasks. Stiff nylon bristles remove pet hair and ground-in dirt from furniture, car seats and tight spaces.2 tier Radial cyclones - 15 cyclones, arranged across two tiers, work in parallel to increase airflow and capture more fine dust. Max power mode provides 7 minutes of higher suction for more difficult tasks. Battery power is only used for cleaning.. Customers must charge their V8 for a minimum of 4 hours prior to it being functional. The direct-drive cleaner head drives bristles deeper into the carpet to remove even more dirt.
Reviews
Find Best Price at Amazon"That goes down to 25 with the motorized tool, and down to 7 minutes on “max mode.” The canister can also hold a good amount of dirt, and has a new mechanism that scrapes the sides of the bin when being emptied. The new soft roller cleaner head works well for hardwood floors, but on corners, I find myself having to go back with the crevice tool to finish the job. I use the direct drive cleaner head for low pile carpets, but the mini motorized tool works better for shag rugs (and car floor mats/upholstery)."
"Got mine yesterday, charged it, vacuumed my downstairs with it this morning. By the time I was finished, the skin on the knuckle at the base of my thumb was worn off from being rubbed on the handle above the switch where there is a little plastic "seam"."
"I was familiar with the V6 so I kept waiting for the battery to exhaust it's charge but it kept going. We have a long haired German Shepard and had to empty the V8 three times."
"I find it hard to believe that a company that spends a great deal of time marketing the design excellence of its product would fail so wholly at something so basic as phone customer service and parts replacement. In November I began the process of trying to replace the part thinking a simple call would take care of things, but was stymied on a few occasions by hold times above 30 minutes, and it wasn’t until December 17 when I finally had the time to 'wait it out' and speak to a representative. After he apparently pulled a demo unit out to see what I was talking about (I offered to email photos) and tried to convince me that the crimp obstructing nearly 50% of the hose diameter was part of the design, he created an order for a part and informed me that in 5-8 business days my problem would be solved. After more than 50 minutes, I reached a representative who then had to place me on a further hold to tell me that parts were not available for the vacuum since it was so new, and that in order to replace the part, I would have to replace the entire vacuum. I was told without any humor that replacing the part cannot be completed without my FIRST going to a UPS store with the vacuum and its attachments, receiving a tracking number, and then CALLING customer service back. Even glacially slow-to-adopt USPS allows callers to opt out of physical hold times and receive a phone call back in the order they were received."
Best Replacement Canister Vacuum Filters
Envirocare vacuum bags are the nicest quality replacement bags available. Enter your model number to make sure this fits.
Reviews
Find Best Price at Amazon"I have had to take it apart and run my garden hose full blast thru it, before to unplug it and now it works as good as new."
"I have mostly tile floor, that plus some very sheddy animals, leave hair tumble weeds blowing in the ac currents."
"I have Eureka Mighty Mite canister vacuum cleaner for the garage with separately purchased floor brush. noisy vac; but for the price and functionality it can't be beat. I have Mile canister vac for indoor use; but I am finding out Eureka Mighty Mite maybe a good choice for everyday vacuuming."
"Perfect replacement filter for my vacuum."
"The HEPA filters were priced well, arrived on time, undamaged, and will be put to work in our vacuum cleaner!"
"Any I've had I've had to take outdoors, put on gloves & mask just to empty & pull all the junk off the filter. Anyway, these work very well, hold lots, & are a snap to take out, put in a plastic bag, tie up & throw in the trash."
"These vacuum bags are actually really nice."
"The little flap that closes before you take the bag from the vacuum keeps the dirt from poofing up in your face and that's a plus plus for me."
Best Handheld Vacuums
The inventor of the first portable electric drill with pistol grip and trigger switch, Black + Decker has evolved from a small machine shop in Baltimore, Maryland to a global manufacturing and marketing powerhouse with a broad line of quality products used in and around the home and for commercial applications. When users need to get work done, they trust Black + Decker for the products that will do the job efficiently and reliably 16V MAX Lithium Ion Dust Buster 16V MAX Lithium Ion Dust buster This hand vac provides consumers with everything they need in a hand vac, plus long battery life, year after year. Rotating slim nozzle for a variety of applications, removable, washable bowl and filters for thorough cleaning.
Reviews
Find Best Price at Amazon"This cat is a litter flinger."
"At first I did not like the fact that it could not be hung up on the wall with the charger plugging into it like my previous dustbusters. The fact that it is Lithium Ion is great that it should last longer and perform better than previous nicad batteries."
"3- Each time after vacuuming. you need to really clean the inside good - otherwise, next time will not get the good suction."
"Can I express my love for a vacuum? This vacuum is top notch!"
"Early in the squash season (summer squash and zucchini are the stink bug’s favorite prey) I lift stink bug eggs from the leaves of my plants with duct tape. In defense of my helpless plants this year, I started vacuuming stink bugs from my plants every day and flushing them down the toilet. I can suck up lots of stink bugs before I have to empty the vacuum. PICTURES: I am including pictures of the vacuum full of stink bugs as well as a shot of stink bugs in the garden. It does a great job sucking up stink bugs as they cling to leaves and straw and I can only imagine how great it would be at cleaning up stuff that doesn’t resist being sucked into it."
"So I was worried about buying this hand vacuum because some of the reviews said the suction isn't very strong and/or it dies fast and doesn't stay charged. I have two dogs who always tracks dirts inside when they go out and come back and a rabbit who sheds insanely."
Best Shop Wet Dry Vacuums
It handles both wet and dry pickup, includes all accessories needed for complete interior cleaning and easily converts to a blower to dry motorcycles, car grills and wheels. Other great features include a 10-foot cord with wrap, 6-foot, 1.25-inch hose, reusable cloth filter, reusable foam sleeve, 2-in-1 utility nozzle, crevice tool, deluxe car nozzle, blower nozzle, and detail brush. 2.5 gallon storage tank and 2 horsepower motor with an auto shut-off to prevent overflow.
Reviews
Find Best Price at Amazon"Before getting this product I would go downtown to one of those car wash places and poke an endless supply of quarters into a bulky commercial vacuum cleaner. This has never been a pleasant experience since the car wash vacuum cleaners always seem to come with large barely-flexible, cumbersome hoses equipped with an over-wide nozzle ill-suited to clean the hard-to-reach places in your car."
"However, I seriously don't have the space for a large shop vac so the compact size of this is so great yet it performs as strongly as the large sizes. One typically runs and hides while the other follows me around barking madly at it--but with this little shop vac they even kept coming up to it while I'm using it with no barking. So I promptly turned off the water, changed the filter from the cloth to the water filter in this little vac and proceeded to test its wet suction! I haven't tried the wet part yet or the "blow" part either but if the suction works this well, then I'm sure I'll have no worries."
"NOTE: for fireplace ashes and drywall dust, which are extremely fine, the manufacturer recommends an optional fine filter, and this is important, as the powdery dust from ashes will work through a regular filter and burn out the motor. If you do (and I did) hardly any ash gets through to the filter over the motor, and you can simply remove the bag and drop it in the garbage instead of turning the canister over and dumping the ashes in a choking cloud of dust."
"In fact, I decided to get rid of my much bigger "shop-vac" I've used in my workshop [which is a little awkward to move about my small shop."
"I love this little guy."
"Good shop vac for the money, however."
"It also comes with an attachment to clean the car's air vents as they can become dusty."
Best Central Vacuum Systems
Coming complete with an upholstery brush and crevice tool, the Deik 2-in-1 Folding Vacuum Cleaner provides up to thirty minutes of cleaning power from a single charge - plenty of time to whizz round your home and eradicate any dirt in your path. 2-in-1 Cordless Vacuum: Highly-maneuverable stick vacuum cleaner are ideal for light-duty clean-ups around the home.
Reviews
Find Best Price at Amazon"I originally had the cordless freestyle shark vacuum & when it finally gave out after a year I needed to buy another vacuum. But I feel that it works much better on carpet then tile or wood floors."
"It's Lightweight & Flexible, Easy to remove dust container, simply detach and empty the contents straight into the bin."
"It's not meant for high-volume, deep cleaning, but works great as a maintenance tool."
"This is better than I expected-it lasts a long time & maintains power on a charge, so light & easy to use, it has 'headlight' which makes it easy to see in dim areas and the handheld detaches so easily!"
"Bought this for the wife as our eureka won't run long."
"I was skeptical about purchasing a brand of vacuum that I had never heard of - but let’s just say - awesome!!!"
"It has a hard time getting up the dirt in the grout lines in the tile and takes so long to use that it might be easier to haul out the full sized vacuum."
"Vacuum power got weaker every time I use it. Had to work on same spot for 7 times on carpet, and the little crump is still inside the carpet."
Best Stick Vacuums & Electric Brooms
The direct-drive cleaner head drives bristles deeper into the carpet to remove even more dirt. The soft roller cleaner head removes large debris and fine dust simultaneously.Hygienic dirt ejector empties dust from the bin in a single action.Mini motorized tool for tough tasks. Stiff nylon bristles remove pet hair and ground-in dirt from furniture, car seats and tight spaces.2 tier Radial cyclones - 15 cyclones, arranged across two tiers, work in parallel to increase airflow and capture more fine dust. Max power mode provides 7 minutes of higher suction for more difficult tasks. Battery power is only used for cleaning.. Customers must charge their V8 for a minimum of 4 hours prior to it being functional. The direct-drive cleaner head drives bristles deeper into the carpet to remove even more dirt.
Reviews
Find Best Price at Amazon"That goes down to 25 with the motorized tool, and down to 7 minutes on “max mode.” The canister can also hold a good amount of dirt, and has a new mechanism that scrapes the sides of the bin when being emptied. The new soft roller cleaner head works well for hardwood floors, but on corners, I find myself having to go back with the crevice tool to finish the job. I use the direct drive cleaner head for low pile carpets, but the mini motorized tool works better for shag rugs (and car floor mats/upholstery)."
"Got mine yesterday, charged it, vacuumed my downstairs with it this morning. By the time I was finished, the skin on the knuckle at the base of my thumb was worn off from being rubbed on the handle above the switch where there is a little plastic "seam"."
"I was familiar with the V6 so I kept waiting for the battery to exhaust it's charge but it kept going. We have a long haired German Shepard and had to empty the V8 three times."
"I find it hard to believe that a company that spends a great deal of time marketing the design excellence of its product would fail so wholly at something so basic as phone customer service and parts replacement. In November I began the process of trying to replace the part thinking a simple call would take care of things, but was stymied on a few occasions by hold times above 30 minutes, and it wasn’t until December 17 when I finally had the time to 'wait it out' and speak to a representative. After he apparently pulled a demo unit out to see what I was talking about (I offered to email photos) and tried to convince me that the crimp obstructing nearly 50% of the hose diameter was part of the design, he created an order for a part and informed me that in 5-8 business days my problem would be solved. After more than 50 minutes, I reached a representative who then had to place me on a further hold to tell me that parts were not available for the vacuum since it was so new, and that in order to replace the part, I would have to replace the entire vacuum. I was told without any humor that replacing the part cannot be completed without my FIRST going to a UPS store with the vacuum and its attachments, receiving a tracking number, and then CALLING customer service back. Even glacially slow-to-adopt USPS allows callers to opt out of physical hold times and receive a phone call back in the order they were received."
Best Upright Vacuum Cleaners
It also includes a Brushroll Shutoff button so you can easily switch between carpet and bare floor cleaning, and the Hard Floor Hero attachment to pick up debris and dust your bare floors. Hard Floor Hero™. Includes: Hard Floor Hero, Pet Power Brush, Dusting Brush and 8 inch Crevice Tool.
Reviews
Find Best Price at Amazon"I never thought I’d be writing a review on a vacuum cleaner, but in this case after having had Dyson's for over 15 years this one earns a mention. My reviews are normally pretty long-winded, but I feel there's a lot to cover here for a product you hope to only buy once and service you for many years. The Dyson is no champion in this department either as it’s entirely plastic and I’ve replaced pieces many times over the years. This seems to be rugged enough in places that matter, and I’m pleased to find the extension tube is made of metal. Overall the weight and size make it an excellent choice for those with petite builds or senior citizens. Some parts are quite handsome, but the general appearance of the tank is industrial at best, and just a bit cluttered over all. Ergonomically the Dyson has obviously had some top flight industrial engineers working on it, as everything is snug, streamline and compact in the ways all the parts fit together. Once you know how to reconfigure the Dyson to extend the hose, it makes sense but does have a bit of a learning curve. The “Lift-Away” canister allowing it to detach from the base is absolutely brilliant, and makes cleaning things like stairs, blinds, ceiling cobwebs etc. Here it’s on the side, and winding the cord really works best only going one direction as the lower clip is tucked in and a bit out of the way. Additionally, the red 2 position on/off rocker switch looks like it came right off the parts rack of a radio shack. A higher pitched whirring sound with the Shark can be heard opposed to the deeper Dyson Roar on the carpet. Another nice feature the Shark has is a little ring you can turn to cut down on the suction if it’s becoming too hard to push. On my cut pile carpet the Shark leaves brush marks, think of a rake on sand opposed to just the flat sweep I'm used to with a Dyson. Cleaning/Hardwood Floors. The supplied Dust Away attachment with the detachable pad is a clever little extra that acts like a Swiffer on steroids. It works quite well right up to the wall, as well as sucking up all that dust and grit that manages to make its way in between gaps of the plank style hardwood floors. You will still need to do the occasional wet mopping as things just get stuck on the floors, but for regular cleaning this is a nice option to have. Pros. - inexpensive. - lightweight. - easy to use. - swivel base easy to maneuver. - incredibly powerful. - suction control. - fantastic filter system. - bag free design. - 2 position power switch (motorized brush head on/off). - motorized brush head with blockage/jam indicator light. - motorized brush head viewing window. - portable lift-away canister for easy cleaning of stairs or hard to access areas. - hardwood/tile floor attachment. - pet upholstery attachment. - 30’ cord. - easy cord release. - 5 year warranty. Cons. - questionable aesthetics/ergonomics. - fussy design. - some materials a little flimsy. - no soft brush attachment. - dustbin door release at bottom means possible contact with contents. - motorized head only 11” wide. Wow, that’s it. While I’m not a huge allergy sufferer, I had no idea how much crap was being blown back in the air with the Dyson. Combine these features with a lightweight, easy to maneuver and hard-sucking product they’ve fulfilled their promise. While ergonomically lacking behind the Dyson, they’ve hit a good balance of features and performance, cutting corners where it would be least noticed and giving the consumer every bit from their hard earned dollar. I was dubious of Shark because of infomercials etc., but now I know they’re not throwing their money away on fancy packaging or industrial design with questionable returns."
"I bought the vacuum a month ago and so far, the suction is amazing (especially compared to my old piece o' crap vacuum that I purchased at that chain store with all the people shopping in their PJs)! It has lots of features (hardwood cleaning and included attachments too), it is lightweight, and it is very versatile!"
"It makes me laugh when I read reviews where people complain about how often they have to empty the dust canister. You had to reach into the dust canister on the older Lift Away and yank out dirt-encrusted clumps of hair and carpet fibers every time you tried to empty it. Even though the original Lift Away was advertised as having a HEPA filter, until people started complaining, it did not come with one unless you bought it directly from Shark. - 30 foot long power cord - 5 feet longer than the original Lift Away. Shark is finally using better quality electrical cord so it no longer bends and kinks. Turn the beater bar off when you are cleaning solid surface flooring so you don't mar the finish. It easily removes pet fur from furniture, stairs, bedding, etc., and is great for cleaning your car. - The short hose that leads from the body of the vacuum to the beater bar head and provides the suction no longer comes loose like it does on the first Lift Away. With the press of a button, you can use the shorter hose with your attachments or the longer extension wand. It tips over every single time and makes using the Lift Away mode a real workout. The Dust Away attachment with the microfiber pads is for solid surface flooring under furniture, not for carpets. A couple of LED lights would help in dark areas without adding a lot of weight. This tool does an outstanding job getting pet hair off of furniture and stairs and it's terrific for cleaning your car. I spend far too much time unwinding hair from the beater bar and dislodging caked on dander and dust from the guts of the turbo brush. Shark should take a good long look at the Dyson mini turbine brush (smaller, lighter, better designed, and better built) and learn something. Shark finally appears to have noticed the years of negative reviews of their abysmal customer service. I called recently and they actually listened to my problem and were quite pleasant about it (huge improvement right there), but nothing was resolved. The call ended with an automated customer satisfaction survey where I could now rate my unsatisfactory experience. The Lift Away Pro is a decent quality vacuum cleaner, so you just have to hope that you won't need to deal with customer service. Buy your Lift Away Pro locally and give it a real workout while you can still return it to the store if you have problems. You can exchange it or get your money back without having to pay huge shipping costs or go without a vacuum cleaner for weeks like you would if you dealt directly with Shark. Life's too short to deal with the hassle of trying to make Shark honor a warranty."
Best Canister Vacuum Cleaners
Not only is the Miele Hard Floor lightweight and quiet, it is also extremely powerful thanks Miele's Brand New Redesigned Vortex Motor. The Miele Hard Floor has an Electronic Suction Control Dial with 6 Suction Settings- Settings include Drapes, Furniture, Throw-Rugs, Quiet Setting, Large area rugs and Wall to Wall Carpet/Bare Floors. Comes with Miele SBD285-3 Combination Rug and Floor Tool Perfect for Bare Floors and Area Rugs.
Reviews
Find Best Price at Amazon"I did major comparison shopping for a new canister vacuum as I wanted a tough unit capable of cleaning wood floors as well as carpet, strong power for sucking up cat hair and the ability to have the unit roll on wheels but light enough to carry up stairs if needed."
"I've tried 8 different vacuums over the last handful of years...some borrowed, some purchased...in order to find a product that works on my wooden floors."
"The suction power is variable and this is great because you can vary it depending on the surface you are cleaning, a really nice feature! The Miele is also great for cleaning wooden floors when you use the special parquet floor brush."
"I don't have carpet anymore but I bought this vacuum when we were changing from carpet to LVP flooring."
"I highly recommended this product if you are vacuuming a house that has mostly hardwood and tile flooring."
"It has full capacity and makes complete use of the vacuum bags but is still not a massive canister."
"Wonderful vacuum cleaner."
"Love the powerful suction and extra attachments."