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Best Business Consolidations & Mergers

Investment Banking: Valuation, Leveraged Buyouts, and Mergers and Acquisitions (Wiley Finance)
With the release of Investment Banking, Second Edition: Valuation, Leveraged Buyouts, and Mergers & Acquisitions , Rosenbaum and Pearl once again have written the definitive book that they wish had existed when they were trying to break into Wall Street. From the Foreword “Rosenbaum and Pearl succeed in providing a systematic approach to addressing a critical issue in any M&A, IPO, or investment situation—namely, how much is a business or transaction worth. They also put forth the framework for helping approach more nuanced questions such as how much to pay for the business and how to get the deal done. Due to the lack of a comprehensive written reference material on valuation, the fundamentals and subtlety of the trade are often passed on orally from banker-to-banker on a case-by-case basis. In codifying the art and science of investment banking, the authors convert this oral history into an accessible framework by bridging the theoretical to the practical with user-friendly, step-by-step approaches to performing primary valuation methodologies.” –Joseph R. Perella, Chairman and CEO, Perella Weinberg Partners. Rosenbaum and Pearl have created a comprehensive and thoughtfully written guide covering the core skills of the successful investment professional with particular emphasis on valuation analysis." Investment Banking provides specific step-by-step valuation procedures for LBO and M&A transactions, with lots of diagrams and numerical examples." — Roger G. Ibbotson, Professor in the Practice of Finance, Yale School of Management Chairman & CIO, Zebra Capital Management, LLC Founder & Advisor, Ibbotson Associates , a Morningstar Company. While numerous textbooks provide students with the core principles of financial economics, the rich institutional considerations that are essential on Wall Street are not well documented. — Josh Lerner , Jacob H. Schiff Professor of Investment Banking, Harvard Business School , Coauthor, Venture Capital and Private Equity: A Casebook. "Rosenbaum and Pearl have written the ultimate nuts and bolts guide for valuation.
Reviews
"This is a very good book for professionals working in the different areas of Corporate Bankin."
"It is my pleasure to recommend 'Investment Banking: Valuation, Leveraged Buyouts, and Mergers and Acquisitions', which is easily one of the best and most practical books on M&A and valuation that I've read."
"This is more informative than many longer investment banking books I've owned and it's much more accessible and lays in the information out in a more practical manner than lighter investment banking books that I've owned."
"Actually, this is the only book I found, which is practical oriented and allows the reader to gain practical oriented experience while using the book as a tool to work through Valuation, LBOs, and M&As."
"Great product, great book."
"It even includes a sample LBO model which is well constructed and will give some insights not only into Excel, but also into the economics of an LBO."
"Book was required for my class at Pepperdine University for the fully employed graduate program."
"This provides detailed explanation on the process of investment banking and valuation methods including examples."
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Investment Banking: Valuation, Leveraged Buyouts, and Mergers and Acquisitions (Wiley Finance)
The ability to perform these methodologies is especially critical for those students aspiring to gain full-time positions at investment banks, private equity firms, or hedge funds. Introduces students to the primary valuation methodologies currently used on Wall Street Uses a step-by-step how-to approach for each methodology and builds a chronological knowledge base Defines key terms, financial concepts, and processes throughout Provides a comprehensive overview of the fundamentals of LBOs and an organized M&A sale process Presents new coverage of M&A buy-side analytical tools—which includes both qualitative aspects, such as buyer motivations and strategies, along with technical financial and valuation assessment tools Includes a comprehensive merger consequences analysis, including accretion/(dilution) and balance sheet effects Contains challenging end-of-chapter questions to reinforce concepts covered. It will ensure you master the answers to the technical questions that have become standard in interviews, including on valuation, modeling, comparable companies, precedent transactions, DCF, WACC, LBOs, and M&A. It is written by actual practicing bankers and investors who do finance for a living, as opposed to academics who are more focused on theory. The content is specifically designed, worded and sequenced to teach you everything you need to know to get your dream job on Wall Street. It is completely updated and relevant for the new normal of the post-financial crisis world, which reflects more typical market conditions, valuations and deal environment. There is nothing else on the market like it in terms of teaching you exactly what you need to know in a clear, concise manner that is accessible for beginners and professionals alike. Harnesses the ultimate blend of theory and practice, and fills the void that was missing in your classroom economics and finance course. While numerous textbooks provide students with the core principles of financial economics, the rich institutional considerations that are essential on Wall Street are not well documented. — Josh Lerner, Jacob H. Schiff Professor of Investment Banking, Harvard Business School Coauthor, Venture Capital and Private Equity: A Casebook. Investment Banking provides specific step-by-step valuation procedures for LBO and M&A transactions, with lots of diagrams and numerical examples." — David Haeberle, Peterson Faculty Fellow in Investment Banking, Indiana University Kelley School of Business. " Investment Banking provides fresh insight and perspective to valuation analysis, the basis for every great trade and winning deal on Wall Street. — Gregory Zuckerman, Special Writer, The Wall Street Journal Author, The Greatest Trade Ever. — William D. Cohan, Columnist, Bloomberg View Contributing Editor, Vanity Fair Author, Money and Power, House of Cards, and The Last Tycoons.
Reviews
"This is a very good book for professionals working in the different areas of Corporate Bankin."
"It is my pleasure to recommend 'Investment Banking: Valuation, Leveraged Buyouts, and Mergers and Acquisitions', which is easily one of the best and most practical books on M&A and valuation that I've read."
"This is more informative than many longer investment banking books I've owned and it's much more accessible and lays in the information out in a more practical manner than lighter investment banking books that I've owned."
"Actually, this is the only book I found, which is practical oriented and allows the reader to gain practical oriented experience while using the book as a tool to work through Valuation, LBOs, and M&As."
"Great product, great book."
"It even includes a sample LBO model which is well constructed and will give some insights not only into Excel, but also into the economics of an LBO."
"Book was required for my class at Pepperdine University for the fully employed graduate program."
"This provides detailed explanation on the process of investment banking and valuation methods including examples."
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Barbarians at the Gate: The Fall of RJR Nabisco
An enduring masterpiece of investigative journalism by Bryan Burrough and John Helyar. , it includes a new afterword by the authors that brings this remarkable story of greed and double-dealings up to date twenty years after the famed deal. Her focus on the strategy of the players and on the fast-paced action provides a more concise description of a deal big enough to augment the wealth of many rich people. Business libraries will want both versions of this story of capitalism drawn to the extreme, but students, looking for a more comprehensive treatment, will favor Lampert's version.
Reviews
"The characters are what make it fascinating; Ross Johnson, Henry Kravis, James Robinson, Teddy Forstmann, etc."
"Corporate politics, greed and very smart lawyers were responsible for the ultimate downfall of RJR Nabisco."
"Excellent read, hard putting it down."
"Lived up to its reputation as the classic book on the heyday of junk bonds & LBOs."
"This is an outstanding book where not only the plot is captivating but the authors' writing style makes it a page-turner not unlike the best thrillers."
"Read for school."
"The story brings together the intricacies of finance, grudges, and institutional attitudes that led to the rise of KKR as the preeminent private equity firm in New York."
"Great build up, informational and educational, a fantastic piece of money-for-the-sake-of-fame-and-power read."
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Best Business Production & Operations

The Phoenix Project: A Novel About IT, DevOps, and Helping Your Business Win
With the clock ticking, Bill must organize work flow streamline interdepartmental communications, and effectively serve the other business functions at Parts Unlimited. Today, our constraints aren't robots inside our factories, but it's how we manage technologies like Tomcat and Java that power our most critical projects and applications. This book continues the journey that began with Shewhart, Deming, Ohno and Dr. Goldratt, and shows us how to diminish our modern constraints to help the business win." "This insightful walk through the pain and success of business will trigger deja vu for anyone who has ever run afoul of their complete reliance in their IT organization. Kevin Behr is the founder of the Information Technology Process Institute (ITPI) and the general manager and chief science officer of Praxis Flow LLC. George Spafford i s a research director for Gartner, covering DevOps, technical change, and release management, in addition to the use of bimodal IT and the pace-layered application strategy.
Reviews
"My company promotes this book as an introduction to DevOps. Thus, this book and DevOps are for everyone."
"They gradually start adopting more devops related practices and in the end it'll save the company (sorry to give away the ending :P). Bill is a manager in the IT department who suddenly gets promoted to the VP because his boss and his bosses boss get fired. It does follow the stereotypical business novel patterns where someone needs to save the business and finds a teacher who gradually helps him step by step."
"So I was reading this book to see if I could recommend it to other dev/admin types, and I come away with a strong "yes." Kim has captured the attitudes and situations of real-world companies quite well - as I read through, I was reminded of folks I know (past and present) and generally agreed with the concepts laid out to get folks out of the proverbial creeks they found themselves in."
"Those who don't have direct experience with IT operations could learn a lot about the complexity of the problems organizations can have with managing IT effectively, along with some fairly basic remedies. Could be good for team-building in an IT organization, both to frame up how to analyze problems and their causes and how one might to about resolving them."
"This book is a story told in a similar fashion to Lencioni's, "Five Disfunctions," or Eli Goldratt's, "The Goal"."
"This is essentially reading if you're in development, operations, working on moving to a dev ops model."
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Best Business Operations Research

The Goal: A Process of Ongoing Improvement
Written in a fast-paced thriller style, The Goal, a gripping novel, is transforming management thinking throughout the world. Alex Rogo is a harried plant manager working ever more desperately to try improve performance. He has ninety days to save his plant - or it will be closed by corporate HQ, with hundreds of job losses. It takes a chance meeting with a professor from student days - Jonah - to help him break out of conventional ways of thinking to see what needs to be done. It contains a serious message for all managers in industry and explains the ideas, which underline the Theory of Constraints (TOC), developed by Eli Goldratt. The Economist 'Goldratt's system, in essence, forces production managers and workers alike to coordinate their work-with an underlying principle in mind: that 'bottlenecks'...are what ultimately constrain the manufacturing environment.'. Definitely a book to read...' The Hairdresser Eliyahu M. Goldratt was an internationally recognized leader in the development of new business management concepts and systems, and acted as an educator to many of the world's corporations.
Reviews
"In short, I think the novel does a fantastic job of introducing the down-sides of "Taylorist" management approaches, even in manufacturing, which is what Taylorism was developed for in the first place. You will not get that empathetic viewpoint from the nonfiction literature on the subject, so the inclusion is still a strength - it is just that the content has not aged all that well. The discussion of how traditional accounting rules and consequential financial controls can create a set of counterproductive incentives is telling, and presages by a couple of decades the work being done now in the Beyond Budgeting movement."
"If you are employed in a business area, or interested in learning more about how to streamline company processes, this book is a great read."
"I have worked in oil and gas and manufacturing as an engineer and now manager for 20 years and I am finding this book is providing me insights on problems I am facing today."
"Between the fall of 2005 and the summer of 2011, I pursued a Master of Business Administration and Master of Systems Engineering back to back while working during the day."
"I had a really hard time finishing 11 CDs, I can not imagine what the book is like. From there, its hard to say which Chapters are the most valuable because he (Alex) does go back and forth about "The Goal" and the story of the book."
"TOC is a very beneficial way of finding constraints in your organization and work on a path of constant improvement .After listening to the successful implementation of TOC''s implementations in verious fields like hospitals , Automobiles etc I am convinced it can be the best tool for a manager and will be happy to be a part of its implementation or be the implamenter one day."
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Best Business Negotiating

Never Split the Difference: Negotiating As If Your Life Depended On It
A former international hostage negotiator for the FBI offers a new, field-tested approach to high-stakes negotiations—whether in the boardroom or at home. Whether for your business or your personal life, his techniques work.” (Joe Navarro, FBI Special Agent (Ret.). Those who have benefited from these techniques include business clients generating millions in additional profits, MBA students getting better jobs, and even parents dealing with their kids. Never Split the Difference provides a gripping, behind-the-scenes recounting of dramatic scenarios from the gang-infested streets of Haiti to a Brooklyn bank robbery gone horribly wrong, revealing the negotiation strategies that helped Voss and his colleagues succeed where it mattered most: saving lives. It’s a riveting read, full of instantly actionable advice—not just for high-stakes negotiations, but also for handling everyday conflicts at work and at home.”—Adam Grant, Wharton Professor and New York Times bestselling author of originals and give and take. .It’s required reading for my employees because I use the lessons in this book every single day, and I want them to, too.”—Jason McCarthy, CEO of GORUCK.
Reviews
"The author begins the book by relating his experience at a prestigious seminar at Harvard University. The author discovered that the same techniques used in life and death situations could be generalized--they "made great sense intellectually, and they worked everywhere...In the twenty years I spent at the Bureau we’d designed a system that had successfully resolved almost every kidnapping we applied it to." NEVER SPLIT THE DIFFERENCE is not just about tricky negotiation tactics, or ways to "outwit" your adversary in battle. This also means careful listening, or what the author calls, the martial art of "Tactical Empathy." Each chapter in NEVER SPLIT THE DIFFERENCE begins with a real-life example from the author's involvement with hostage negotiations. The book's title reflects the author's position that compromise, or "Splitting the Difference" is actually a lazy way to conclude a negotiation. Instead of taking the easy way, Chris recommends working relentlessly to see "what is really motivating the other side." All in all, I found NEVER SPLIT THE DIFFERENCE to be an impressive book, filled with practical knowledge, tips, and just plain WISDOM about how to deal with people."
"I've taken approximately 20 hours of graduate study in negotiation and conflict resolution. You will be best aided by these books by taking a chapter at a time and practice the ideas and techniques."
"MAIN CONCEPT: Tactical empathy: “This is listening as a martial art, balancing the subtle behaviors of emotional intelligence and the assertive skills of influence, to gain access to the mind of another person.”. IS IT FUN TO READ: Finished it in a day. The book’s full of riveting life-and-death hostage negotiations, and Voss spins a damn good yarn. But it makes all kinds of sense: letting your adversary say a solid “no” gives them a feeling of safety, security and control -- a great starting point to a negotiation. -- Ali Binazir, M.D., M.Phil., Happiness Engineer; Speaking Coach, KNP Communications; author, The Tao of Dating: The Smart Woman's Guide to Being Absolutely Irresistible."
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Best Business Quality Control

The Toyota Way: 14 Management Principles from the World's Greatest Manufacturer
Eliminating wasted time and resources Building quality into workplace systems Finding low-cost but reliable alternatives to expensive new technology Producing in small quantities Turning every employee into a qualitycontrol inspector. Dr. Jeffrey Liker, a renowned authority on Toyota's Lean methods, explains how you can adopt these principles--known as the "Toyota Production System" or "Lean Production"--to improve the speed of your business processes, improve product and service quality, and cut costs, no matter what your industry. You'll learn how Toyota fosters employee involvement at all levels, discover the difference between traditional process improvement and Toyota's Lean improvement, and learn why companies often think they are Lean--but aren't. Dr. Liker explains each key principle with detailed, examples from Toyota and other Lean companies on how to: Foster an atmosphere of continuous improvement and learning Create continuous process "flow" to unearth problems Satisfy customers (and eliminate waste at the same time) Grow your leaders rather than purchase them Get quality right the first time Grow together with your suppliers and partners for mutual benefit. Dr. Liker shows the Toyota Way in action, then outlines how to apply the Toyota Way in your organization, with examples of how other companies have rebuilt their culture to create a Lean, learning enterprise. The Toyota Way, explain's Toyota's unique approach to Lean--the 14 management principles and philosophy that drive Toyota's quality and efficiency-obsessed culture.
Reviews
"There is a good mix of examples of how the Toyota way is followed and how to implement."
"The original story by the original people - buy this for the "lean production" method."
"Being from a mechanical and industrial engineering, this book brought out many changes in my work life and personal life."
"Toyota not only lead the way for manufacturing but for building a company and culture of continuous self improvement for all aspects of the company."
"It's mostly a history book but it's a really neat one all the same."
"I listened to the audiobook while driving along with reading the book whenever I was stationary such as home and work."
"A treasure chest, chuck full of powerful concepts, explained simply, clearly, and concisely: sums it up for me!"
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Best Business Systems & Planning

StrengthsFinder 2.0
To help people uncover their talents, Gallup introduced the first version of its online assessment, StrengthsFinder, in the 2001 management book Now, Discover Your Strengths. The book spent more than five years on the bestseller lists and ignited a global conversation, while StrengthsFinder helped millions to discover their top five talents. * The more user-friendly StrengthsFinder 2.0 companion website, with a strengths community area, library of downloadable discussion guides and activities, a strengths screensaver, and a program for creating display cards of your top five themes. In the six years since the release of Now, Discover Your Strengths, more than 2 million people have taken the Clifton StrengthsFinder assessment, which means billions of people have not yet had the opportunity. Those who are familiar with the StrengthsFinder assessment know that it is designed to uncover certain key talents -- patterns of thought, feeling, and behavior that can be productively applied. In this interview, Tom Rath, author of StrengthsFinder 2.0, discusses what Gallup scientists have learned since the publication of the first book, what more there is to discover about your talents, and why it's bad to focus on your employees' weaknesses, but simply cruel to ignore them completely. More than two million people have taken the StrengthsFinder assessment, and each month, the number of people learning about their talents goes up. This book helps readers apply strengths theory to any type of role and gives them ideas to help them apply their talents in their daily life. Have you discovered anything new about talents and strengths? We found that if your manager focuses on your strengths, your chances of being actively disengaged go down to one in one hundred. I always thought there were some people who were just destined to be disengaged in their jobs because that was their personality, and no matter how hard managers tried, there wasn't much they could do with some of those people. GMJ: So is that the business case to be made for putting people in roles that play to their strengths? The main business case is that people have a lot more fun and get a lot more done if they're able to spend time in areas where they have some natural talent. Rath: While hundreds of people in our organization continue to research this topic each year, our greatest challenge might be incorporating the new research while making the message even more succinct and applicable to a wider audience. GMJ: The Clifton StrengthsFinder assessment has always categorized talents into thirty-four themes. ABOUT STRENGTHSFINDER. In 1998, the Father of Strengths Psychology, Donald O. Clifton, Ph.D. (1924-2003), along with Tom Rath and a team of scientists at The Gallup Organization, created the online StrengthsFinder assessment. In 2007, building on the initial assessment and language from StrengthsFinder 1.0, Rath and Gallup scientists released a new edition of the assessment, program, and website, dubbed "StrengthsFinder 2.0." Rooted in more than 40 years of research, this assessment has helped millions discover and develop their natural talents.
Reviews
"Each copy includes a scratch off passcode that gives you access to the StrengthsFinder 2.0 test. Knowing these strengths is critical, because they are unchangeable traits that will enable you to succeed to your fullest potential."
"This book definitely lives up to it's hype!"
"This book helped me understand myself and others better."
"A great way to figure out what your strengths and weaknesses are."
"A great book and a terrific way to understand how to build better and more engaged teams!"
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Best Business Decision-Making

Thinking, Fast and Slow
Major New York Times bestseller. Winner of the National Academy of Sciences Best Book Award in 2012. Selected by the New York Times Book Review as one of the ten best books of 2011. A Globe and Mail Best Books of the Year 2011 Title. One of The Economist 's 2011 Books of the Year. One of The Wall Street Journal 's Best Nonfiction Books of the Year 2011. 2013 Presidential Medal of Freedom Recipient. Kahneman's work with Amos Tversky is the subject of Michael Lewis's The Undoing Project: A Friendship That Changed Our Minds. Amazon Best Books of the Month, November 2011 : Drawing on decades of research in psychology that resulted in a Nobel Prize in Economic Sciences, Daniel Kahneman takes readers on an exploration of what influences thought example by example, sometimes with unlikely word pairs like "vomit and banana." My main problem in doing this review was preventing family members and friends from stealing my copy of the book to read it for themselves...this is one of the greatest and most engaging collections of insights into the human mind I have read -- William Easterly * Financial Times * Absorbing, intriguing...By making us aware of our minds' tricks, Kahneman hopes to inspire individuals and organisations to identify strategies to outwit them -- Jenni Russell * Sunday Times * Profound . As Copernicus removed the Earth from the centre of the universe and Darwin knocked humans off their biological perch, Mr. Kahneman has shown that we are not the paragons of reason we assume ourselves to be * The Economist * [Thinking, Fast and Slow] is wonderful, of course. So impressive is its vision of flawed human reason that the New York Times columnist David Brooks recently declared that Kahneman and Tversky's work 'will be remembered hundreds of years from now,' and that it is 'a crucial pivot point in the way we see ourselves.'. But Mr. Kahneman's simple experiments reveal a very different mind, stuffed full of habits that, in most situations, lead us astray -- Jonah Lehrer * The Wall Street Journal * This is a landmark book in social thought, in the same league as The Wealth of Nations by Adam Smith and The Interpretation of Dreams by Sigmund Freud -- Nassim Nicholas Taleb, author of 'The Black Swan' Daniel Kahneman is among the most influential psychologists in history and certainly the most important psychologist alive today...The appearance of Thinking, Fast and Slow is a major event -- Steven Pinker, author of * The Language Instinct * Daniel Kahneman is one of the most original and interesting thinkers of our time. It will change the way you think, on the job, about the world, and in your own life -- Richard Thaler, co-author of 'Nudge' [A] tour de force of psychological insight, research explication and compelling narrative that brings together in one volume the high points of Mr. Kahneman's notable contributions, over five decades, to the study of human judgment, decision-making and choice . Thanks to the elegance and force of his ideas, and the robustness of the evidence he offers for them, he has helped us to a new understanding of our divided minds-and our whole selves -- Christoper F. Chabris * The Wall Street Journal * Thinking, Fast and Slow is a masterpiece - a brilliant and engaging intellectual saga by one of the greatest psychologists and deepest thinkers of our time. Kahneman should be parking a Pulitzer next to his Nobel Prize -- Daniel Gilbert, Professor of Psychology, Harvard University, author of 'Stumbling on Happiness', host of the award-winning PBS television series 'This Emotional Life' A major intellectual event . Daniel Kahneman has discovered a path to make it possible -- Jaron Lanier, author of You Are Not a Gadget For anyone interested in economics, cognitive science, psychology, and, in short, human behavior, this is the book of the year. Kahnemann is the godfather of behavioural economics, and this distillation of a lifetime's thinking about why we make bad decisions - about everything from money to love - is full of brilliant anecdote and wisdom.
Reviews
"The first observation, giving the title to the book, is that eons of natural selection gave us the ability to make a fast reaction to a novel situation. Thinking slow, applying human logic, we might reflect that it is probably Johnny coming back from the Girl Scout camp across the river bringing cookies, and that running might not be the best idea. Thinking is metabolically expensive; 20 percent of our energy intake goes to the brain. NB: Kahneman uses the example of multiplying two digit numbers in your head quite frequently. Whistling past the graveyard - we know full well that mental processes slow down after 65. We are inclined to expect more regularity than actually exists in the world, and we have poor intuition about the tail ends of the bell curve. It requires slow thinking to come up with the right answer - and the instinct to distrust your intuition. The larger the sample size, the more accurate the statistical inference from measuring them. For instance, the asking price of the house should have nothing to do with its value, but it does greatly influence bids. If I know somebody who got mugged last year, and you don't, my assessment of the rate of street crime will probably be too high, and yours perhaps too low. Newspaper headlines distort all of our thinking about the probabilities of things like in and terrorist attacks. Nonetheless, if you ask about Tom W, a sallow gloomy type of guy, people will ignore the statistics and guess he is in mortuary science. The most important aspect of this chapter is Bayesian analysis, which is so much second nature to Kahneman that he doesn't even describe it. Given these numbers, most people will assume that the cab in the accident was blue because of the witness testimony. However, if we change the statement of the problem so that there is a 20% chance that the blue identification of the color was wrong, but 85% of the cabs involved in accidents are green, people will overwhelmingly say that the cab in the accident was a green madman. In other words, this witness could be expected to identify the cab as blue 29% of the time whether she was right or wrong. Recommend that you cut and paste this, because Bayes theorem is cited fairly often, and is kind of hard to understand. The chances are little bit of both, and if I take a test a second time I will get a lower score, not because I am any stupider but because your first observation of me wasn't exactly accurate. The probability of a smart grade school kid becoming a Rhodes scholar is a cumulative probability of passing a whole series of hurdles: studying hard, excelling in high school, avoiding drink and drugs, parental support and so on. We make judgments on the basis of the knowledge we have, and we are overconfident about the predictive value of that observation. We discount the many perils which could have totally derailed the company along the way, including the venture capitalist who could have bought it all for one million dollars but thought the price was too steep. The answer is, not really, because performance on the SAT depends quite a bit on prior education and previous exposure to standardized tests. The key anecdote here is about a formula for predicting the quality of a French wine vintage. The rule of thumb formula beat the best French wine experts. He would trust the expert intuition of a firefighter; there is some similarity among fires, and the firemen learns quickly about his mistakes. The key notion here is that people within an institution, project, or any endeavor tend to let their inside knowledge blind them to things an outsider might see. It should destroy the notion that there are CEOs who are vastly above average, and also the efficient markets theory. The guys in charge often don't understand, and more important, they are blind to their own lack of knowledge. Part four - choices. This is a series of chapters about how people make decisions involving money and risk. Pouring good money after bad, the sunk cost effect, is an example. We overestimate the visible ones, such as tsunamis and terrorist attacks, and ignore the ones of which we are unaware. As a policy, should we accept the supposedly lower risk of buying mutual funds, even given the management fees? The classic example is people who refuse to sell for a loss, whether shares of stock or a house. Mountain climbing or marathon running are sheer torture at the time, but the memories are exquisite. Lift decision: do we live life for the present experience, or the anticipated memories?"
"Content is interesting, but as other reviewers point out, do not buy the Kindle version, because links often don't work, and many images and footnotes seem to be lost."
"Back in 1994, Massimo Piattelli-Palmarini, Director of the Institute of San Raffaele in Milan, Italy, wrote a charming little book about common cognitive distortions called Inevitable Illusions. In it, he predicted that the two psychologists behind behavioral economics - Amos Tversky and Daniel Kahneman - would win the Nobel prize. Although Gladwell never says that snap judgments are infallible and cannot badly mislead us, many readers got a different message. As the Royal Statistical Society's Significance magazine put it "Although Gladwell's chronicle of cognition shows how quick thinking can lead us both astray and aright, for many readers Blink has become a hymn to the hunch." As a student, she was deeply concerned with the issues of discrimination and social justice, and she also participated in anti-nuclear demonstrations. Eighty-five percent of test subjects chose the second option, that Linda was a bank teller and active in the feminist movement. A more formal and theoretically better argued rebuttal of some of Kahneman's hypotheses can be found in the works of Gerd Gigerenzer. Kahneman notes that even top performers in business and sports tend to revert to the mean in the long run. While much of what we learnt can perhaps be extended to the real world, it is doubtful every generalization will work in practice. My cautionary comments probably have more to do with the distortions that might arise by those who uncritically generalize the findings to contexts for which they may not applicable. Nevertheless, Thinking Fast and Slow is a very valuable book by one of the most creative minds in psychology. After I published this review, I noticed an odd coincidence between Thinking Fast and Slow and Inevitable Illusions that I mentioned in my opening paragraph. Both books have white covers, with an image of a sharpened yellow pencil with an eraser top."
"Great book, basically Psychology 101."
"It has provided a robust framework for understanding, evaluating, and making decisions and understanding what guides others in their decisions such that the reader can avoid pitfalls and better guide others towards better decisions, or at least to mitigate large and potentially damaging fallacies."
"This is pretty much the life work of Daniel Kahneman placed inside an easily digested book."
"How glad I am that I have now become a little more aware of how my intuitive system overrides my decision making and thinking in so many ways, many of them being wrong."
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Best Business Leadership

How To Win Friends and Influence People
-Six ways to make people like you. -Twelve ways to win people to your way of thinking. -Nine ways to change people without arousing resentment. Financial success, Carnegie believed, is due 15 percent to professional knowledge and 85 percent to "the ability to express ideas, to assume leadership, and to arouse enthusiasm among people." You learn how to make people like you, win people over to your way of thinking, and change people without causing offense or arousing resentment.
Reviews
"The realization that my marriage was being effected by my nearly empty toolbox of social skills promoted me to take personal responsibility and shoulder the blame myself for once instead of blaming everyone around me for everything. I grew up with a hypercritical Mother so I think I had promised myself that I would never be criticized again, even if that meant writing people off the instant I felt like I had made myself vulnerable enough to be hurt by them. The strategies are applicable to and helpful in all aspects of my life so far, from my marriage to my job, and even to the way I interact with clerks in gas stations."
"I did think several of the principles explained in the book are common sense, but I found that it could be easy for a person to react quickly to conflicts. The first principle emphasizes the importance of avoiding criticism and he describes working with people as: working with people of logic. With this principle, he describes the importance of self-expression and connects it to the importance of thinking in terms of the other person, so that they come up with your ideas on their own, which they will like more. Dale then describes the importance to recall a person's name in the third principle. He further explains this point in principle five: Talk in terms of the other person's interests. Dale describes in the third part of the book the steps to have a person think in terms of your own thoughts. He then explains the importance of agreement and having the person say "yes," at least twice. If all else fails, he explains the importance of competition and how it drives people to feel important and empowered to work efficiently and effectively. He then explains the importance of asking questions that direct the person you’re speaking to, to obtain your idea on their own. He emphasizes the importance of having the person be saved from embarrassment, and then explains the importance of praise again, even if it is small."
"This book is a MUST read for anyone, but particularly if you are in management or sales."
"If anything it is even more applicable today as society becomes more technology focused and less human interaction focused."
"Such a great book that everyone should read!!"
"By reading this book, you will learn to 'handle" people."
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Best Business Planning & Forecasting

The Signal and the Noise: Why So Many Predictions Fail-but Some Don't
One of Wall Street Journal 's. Best Ten Works of Nonfiction in 2012 New York Times Bestseller “Not so different in spirit from the way public intellectuals like John Kenneth Galbraith once shaped discussions of economic policy and public figures like Walter Cronkite helped sway opinion on the Vietnam War…could turn out to be one of the more momentous books of the decade .”. — New York Times Book Review "Nate Silver's The Signal and the Noise is The Soul of a New Machine for the 21st century ." Drawing on his own groundbreaking work, Silver examines the world of prediction, investigating how we can distinguish a true signal from a universe of noisy data. Most predictions fail, often at great cost to society, because most of us have a poor understanding of probability and uncertainty. In keeping with his own aim to seek truth from data, Silver visits the most successful forecasters in a range of areas, from hurricanes to baseball, from the poker table to the stock market, from Capitol Hill to the NBA. With everything from the health of the global economy to our ability to fight terrorism dependent on the quality of our predictions, Nate Silver’s insights are an essential read. Baseball, weather forecasting, earthquake prediction, economics, and polling: In all of these areas, Silver finds predictions gone bad thanks to biases, vested interests, and overconfidence.
Reviews
"Longer review: I'm an applied business researcher and that means my job is to deliver quality forecasts: to make them, persuade people of them, and live by the results they bring. But we're not very good at it, and fall prey to cognitive biases and other systemic problems such as information overload that make things worse. However, we are simultaneously learning more about how such things occur and that knowledge can be used to make predictions better -- and to improve our models in science, politics, business, medicine, and so many other areas. For example, on p. 162: "What happens in systems with noisy data and underdeveloped theory - like earthquake prediction and parts of economic and political science - is a two-step process. Second, this noise pollutes journals, blogs, and news accounts with false alarms, undermining good science and setting back our ability to understand how the system really works." Of course this makes the book fascinating to generalists, geeks, and breadth thinkers, but perhaps more importantly, I think it serves well to develop reusable intuition across domains. The third non-fitting audience will be experts who desire depth in one of the book's many topic areas; it's not a technical treatise for them and I can confidently predict grumbling in some quarters."
"In the years that followed publication of the first edition, as Nate Silver notes in the new Preface, the perception that statisticians are soothsayers was proven to be an exaggeration, at best, and a dangerous assumption, at worst. Once we're getting the big stuff right -- coming to a better [i.e. more accurate and more reliable] understanding of probability and uncertainty; learning to recognize our biases; appreciating the value of diversity, incentives, and experimentation -- we'll have the luxury of worrying about the finer points of technique." In t his instance, Silver refers to a passage in Shakespeare's play, Julius Caesar, when Cassius observes: "Men at some time are masters of their fates. It is directly relevant to a theory named after Reverend Thomas Bayes (1701–1761), who first provided an equation that allows new evidence to update beliefs in his An Essay towards solving a Problem in the Doctrine of Chances (1763). Or we may simply focus on the ones that fit with bureaucratic protocol, like the doctrine that sabotage rather than an air attack was the more likely threat to Pearl Harbor." In their review of the book for The New Yorker (January 25, 2013), Gary Marcus and Ernest Davis observe: "Switching to a Bayesian method of evaluating statistics will not fix the underlying problems; cleaning up science requires changes to the way in which scientific research is done and evaluated, not just a new formula." In Thinking, Fast and Slow, Daniel Kahneman explains how an easy question ("How coherent is the narrative of a given situation?")."
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Best Business Teams

Extreme Ownership: How U.S. Navy SEALs Lead and Win
Sent to the most violent battlefield in Iraq, Jocko Willink and Leif Babin’s SEAL task unit faced a seemingly impossible mission: help U.S. forces secure Ramadi, a city deemed “all but lost.” In gripping firsthand accounts of heroism, tragic loss, and hard-won victories in SEAL Team Three’s Task Unit Bruiser, they learned that leadership—at every level—is the most important factor in whether a team succeeds or fails. JOCKO WILLINK is author of Extreme Ownership , a decorated retired Navy SEAL officer, and co-founder of Echelon Front, where he is a leadership instructor, speaker, and executive coach. Jocko spent 20 years in the U.S. Navy SEAL Teams, starting as an enlisted SEAL and rising through the ranks to become a SEAL officer. As commander of SEAL Team Three's Task Unit Bruiser during the battle of Ramadi, he orchestrated SEAL operations that helped the "Ready First" Brigade of the US Army's First Armored Division bring stability to the violent, war-torn city. LEIF BABIN is author of Extreme Ownership , a decorated former Navy SEAL officer, and co-founder of Echelon Front, where he serves as leadership instructor, speaker, and executive coach. As a SEAL platoon commander in SEAL Team Three's Task Unit Bruiser, he planned and led major combat operations in the Battle of Ramadi that helped the "Ready First" Brigade of the US Army's 1st Armored Division bring stability to the violent, war-torn city. There, he reshaped SEAL leadership training to better prepare SEAL officers for the immense challenges of combat. During his last tour, Leif served as Operations Officer and Executive Officer at a SEAL Team where he again deployed to Iraq with a Special Operations Task Force.
Reviews
"Extreme Ownership is written by two former Navy SEALs, Jocko Willink and Leif Babin, who now head a leadership training company. There aren't many books out there that give such detailed glimpses into the lives of SEALs in action. The authors convey one main point per chapter by sharing a story from their battlefield experiences, then highlighting the main principle of that story, and finally giving a concrete example of how this principle applies in business settings. In my opinion, the simplicity, clarity, and structure of this book are it's greatest strengths. There are several moments when the authors share a complete story or personal thought--and then share the story again, but this time in the context of telling it to either their SEAL teams or to a group of business executives. Second, while this book is very descriptive--especially with the battle scenes--it is also incredibly restrained, almost cold. Their lessons are insightful and thought-provoking, and I can definitely see how their experiences will help guide leaders in the business world."
"They explain hard-learned principles of leadership, which they experienced first-hand as US Navy SEALs, specifically in and around their 2006 deployment to Ramadi, Iraq, one of the most dangerous places and times in the war. Military recruits & officers, parents, corporate executives, students, low-level management, spouses, shop foremen, independent contractors, and sole proprietors will all benefit from the lessons of Extreme Ownership. If you feel you're stuck in a rut, lacking self-discipline, or perhaps know someone who simply needs to improve their lot, this book is an excellent starting point."
"I like the approach of looking at real life examples of leadership on the battlefield, followed by principles of leadership based on those experiences and concluding with proving the validity of these principles in areas requiring effective leadership."
"Instant purchase, my husband doesn't read a lot but he really enjoys reading this book and said it was the perfect gift."
"Good read, I've been reading multiple chapters at a time."
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Best Business Management

The ONE Thing: The Surprisingly Simple Truth Behind Extraordinary Results
Voted one of Top 100 Business Books of All Time on Goodreads. People are using this simple, powerful concept to focus on what matters most in their personal and work lives. By focusing their energy on one thing at a time people are living more rewarding lives by building their careers, strengthening their finances, losing weight and getting in shape, deepening their faith, and nurturing stronger marriages and personal relationships. In. The ONE Thing. , you. '. ll learn to. *. cut through the clutter. *. achieve better results in less time. *. build momentum toward your goal. *. dial down the stress. *. overcome that overwhelmed feeling. *. revive your energy. *. stay on track. *. master what matters to you. The ONE Thing. delivers extraordinary results in every area of your life. --. work, personal, family, and spiritual. Gary Keller is chairman of the board and cofounder of Keller Williams Realty, Inc., which holds the #1 position as the largest real estate company in the world.
Reviews
"Have you ever felt the Universe arranged everything for you to be at the right time on your computer, reading the right article that mentioned the perfect book you were meant to read at that specific point in your life? Not because it wasn't understood the first time around, but because I simply want to inundate myself with all its the ideas. Below are some of the highlights that profoundly resonated with me but I invite you to grab a copy and read the whole book. Extraordinary results are directly determined by how narrow you can make your focus. Success is actually a short race -- a sprint fueled by discipline just long enough for habit to kick in and take over. How we phrase the questions we ask ourselves determines the answers that eventually become our lives."
"Or do they pull off something worthwhile and can they really aid someone find the business success they are seeking? Are they preaching to an already converted choir to confirm their preconceived notions or are they offering fresh insights and trying to broaden the horizons of readers? This book is authored by the very successful founder of one of the nation's great realtors, Keller-Williams. Gary Keller is targeting those business folks who want to find single minded success - the kinds of self-sacrificing, dedicated, and single-minded people he wants to hire and who will make themselves (and him) a great deal of money. Keller believes in focus, utter dedication to your one thing, and driving to breakthrough barriers to get to your one big purpose. He is not a big believer work life balance - he actually rejects it and calls it a lie. In other words, the key ideas are underlined in what looks like pencil - as if a previous reader had done it for you. I hear any number of executives talk about this as they are on their third marriage and fathering their own grandkids. There is a lot of benefit that comes from having succeeded and getting the space and time that comes from financial success."
"It's realizing that extraordinary results are directly determined by how narrow you can make your focus. well written, incredibly simple, concise, practical analysis of the whys and hows of discovering and executing our ONE Thing. The Focusing Question - Helps us arrive at The ONE Thing. "When everything feels urgent and important, everything seems equal. We become active and busy, but this doesn't actually move us any closer to success. Activity is often unrelated to productivity, and busyness rarely takes care of business.""
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Best Business Leadership Training

Crucial Conversations Tools for Talking When Stakes Are High, Second Edition
Prepare for high-stakes situations Transform anger and hurt feelings into powerful dialogue Make it safe to talk about almost anything Be persuasive, not abrasive. KERRY PATTERSON, JOSEPH GRENNY, DAVID MAXFIELD, RON MCMILLAN, and AL SWITZLER are the cofounders and leaders of VitalSmarts, an innovator in corporate training and organizational performance that has taught more than two million people worldwide and worked with more than 300 of the Fortune 500 companies.
Reviews
"Enter the book Crucial Conversations Tools for Talking When Stakes Are High. I heard Joseph Grenny, one of the authors speak on this topic recently at the leadership summit and got a lot out of his session. Christians and church staffs are notorious for avoiding crucial conversations. This is why churches often split, people leave hurt and visions never move forward. When in reality, because of what is at stake (salvation) and because of the calling of Jesus, we should do a better job of having crucial conversations. Individuals who are the most influential—who can get things done and at the same time build on relationships—are those who master their crucial conversations. The mistake most of us make in our crucial conversations is we believe that we have to choose between telling the truth and keeping a friend. This is one of, if not the main reason, most conversations stop and things do not move forward. If you are a boss and want honest feedback and conversation, people can't fear for their jobs or that you will yell at them. Recently, there has been a lot of writing online about pastors abusing people, creating a culture of fear, yelling at staff members, elders and volunteers and it blows my mind. One of the ironies of dialogue is that, when talking with those holding opposing opinions, the more convinced and forceful you act, the more resistant others become. But, in conversations, if we give the impression that something has been decided or that we aren't open to suggestions, we will kill discussion. If you find yourself pushing your ideas, you aren't having a good dialogue and instead are simply giving out orders. That may be your leadership style, but it won't accomplish a healthy team environment and in the end, your church or business will never reach its full potential. When a crucial conversation ends, there must be clear expectations and guidance moving forward."
"I would recommend this book to anyone in a high stress job who needs to confront people about high stakes issues."
"I’m sure this book could be useful in personal situations, too, but it’s really great for business, which is the perspective in which I read this."
"Wonderful book to use in both business relationships and personal ones."
"This is an excellent read."
"Excellent book, with great practical tips and very useful advice for daily conversations."
"Great tools for applying."
"This book will change the way you think about difficult conversations."
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Best Business Management Science

Difficult Conversations: How to Discuss What Matters Most
The 10th-anniversary edition of the New York Times business bestseller-now updated with "Answers to Ten Questions People Ask" We attempt or avoid difficult conversations every day-whether dealing with an underperforming employee, disagreeing with a spouse, or negotiating with a client. It does.” —The New York Times “These talented communicators blend a daunting array of disciplines into highly readable and practical advice.” —Booklist. “ Difficult Conversations will be appreciated by readers who wish to improve oral communication in all aspects of their daily lives.” —Library Journal. “Stone, Patton, and Heen illustrate their points with anecdotes, scripted conversations and familiar examples in a clear, easy-to-browse format.” —Publishers Weekly. “The central insights of Difficult Conversations so resonate with common sense that it is easy to overlook just how remarkable of a book it is . “Stone, Patton, and Heen have written an extremely clear and unpretentious exposition of how to develop effective communication skills and a guide to achieving openness and constructive outcomes in dialogue . They have been consultants to businesspeople, governments, organizations, communities, and individuals around the world, and have written on negotiation and communication in publications ranging from the New York Times to Parents magazine.
Reviews
"I used to be such a people-pleaser, i didn't even know when I was angry... and then I would unknowingly turn all my anger on myself - in the form of depression and self-criticism. Now I'm committed to becoming aware when I don't like something - sooner and sooner - and setting boundary or at least expressing what I don't like. Enter this book."
"This is a book that everyone should read."
"A seminal book on reframing."
"Enjoyed the book and shed a number different perspectives that I was totally unaware of when working with anyone."
"Excellent insights with concrete examples and tools for implementation."
"Have only finished about 25% of the book so far, but I've already used some of the ways to perceive things differently during difficult conversations."
"Every person on the planet could benefit from this book."
"I purchased this book as part of a recommended reading list."
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Best Motivational Business Management

Tools of Titans: The Tactics, Routines, and Habits of Billionaires, Icons, and World-Class Performers
From the author: “For the last two years, I’ve interviewed more than 200 world-class performers for my podcast, The Tim Ferriss Show. This unusual depth has helped make The Tim Ferriss Show the first business/interview podcast to pass 100 million downloads. I’ve used dozens of the tactics and philosophies in high-stakes negotiations, high-risk environments, or large business dealings. The lessons have made me millions of dollars and saved me years of wasted effort and frustration. The Observer and other media have named him “the Oprah of audio” due to the influence of his podcast, The Tim Ferriss Show , which has exceeded 200 million downloads and been selected for “Best of iTunes” three years running.
Reviews
"I have hereditary cholesterol problems and my forays into a ketogenic lifestyle dropped my particle count from ~1950 to ~1225. There are many other great things that have come as a result of my exposure to Tim's podcast, too many to list here. This is supposedly a "recipe book" (according to page xvi in the Foreword). A few guests on his podcast have amazing things to say about meditation (Sam Harris, Naval Ravikant, Kevin Rose, etc.). But there is no central place to which you can turn to find out the collected wisdom of the many guests who have delved into this topic. In fact, there's not even one central place in the book that gives a list of the commonalities between the guests. They have the discipline to turn down the good, so that they can pursue (and achieve) the great. It might teach the tactics and routines and habits of world-class performers, but there's FAR TOO MUCH here to make it valuable in showing YOU how to achieve those heights."
"This book suffers from the expectations of his previous work--Tim is honest about presenting "Tools of Titans" as sort of a glimpse of his journals/notes from his life's work, but this book loses nearly everything we've come to expect. It's WebMD with a clouded personality...it's a bit like a bound website without the hyperlinking. He's shown he's capable of completely rethinking a problem or a lifestyle or a way of doing things, and this book isn't like that at all."
"It was worth the price especially after 200+free episodes of the podcast which I enjoy every week."
"I ordered this book yesterday, and it showed up on my door step today. The book is laid out in a format that is easy to navigate should you want to go back to reference again."
"The four-hour work week was a mindset changer, the 4-hour body gave me a playbook for anything I want to do physically and the 4-hour chef showed me how to have fun learning. The 4-Hour Workweek: Escape 9-5, Live Anywhere, and Join the New Rich. The 4 Hour Body: An Uncommon Guide to Rapid Fat Loss, Incredible Sex and Becoming Superhuman. The 4-Hour Chef: The Simple Path to Cooking Like a Pro, Learning Anything, and Living the Good Life."
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Best Industrial Business Management

Blue Ocean Strategy, Expanded Edition: How to Create Uncontested Market Space and Make the Competition Irrelevant
Recognized as one of the most iconic and impactful strategy books ever written, Blue Ocean Strategy , now updated with fresh content from the authors, argues that cutthroat competition results in nothing but a bloody red ocean of rivals fighting over a shrinking profit pool. Blue Ocean Strategy presents a systematic approach to making the competition irrelevant and outlines principles and tools any organization can use to create and capture their own blue oceans. Praise for Blue Ocean Strategy : A bestseller across 5 continents More than 3.6 million copies sold worldwide Translated into 44 languages A Wall Street Journal , BusinessWeek , and Fast Company bestseller Thinkers50 Strategy Award for Best Business Book of the decade The Fast Company Leadership Hall of Fame Winner of the Carl S. Sloane Award for Excellence in Management Consulting.
Reviews
"This book defines a way of thinking about business strategy."
"Best business book I've ever read!"
"this is the very best business book i have ever read."
"Bought this for my girlfriend and she has gotten so much useful information from this book."
"Excellent book, perfect advisor to understand how to rebuild and transform your business into a more competitive entity."
"Love the approach and have applied them quite often."
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Best Distribution & Warehouse Management

How to be a Chief Operating Officer: 16 Disciplines for Success
This book de-mystifies the COO role and breaks it into 16 core elements; the three fundamental pillars of Culture, Strategy and Change, plus 13 technical areas. Drawing on industry standards and enriched with expert insight and real-life current examples, it condenses a vast range of knowledge and experience into one accessible read. Packed with practical insights and based on real life experiences, it gives a clear and powerful road map for this transformational organizational role.’. Justin Forsyth, Deputy Executive Director, UNICEF. This is a consequence of the superb clarity of Jennifer’s writing, and the fact that she has earned her expertise – and the scars that come with it – from working on the business end of the stick for over twenty years.’. Mark Waddington, CEO, Hope and Homes for Children. This nifty handbook provides a shortcut to understand the critical skills required, and is filled with nuggets of practical and accessible advice.’. Sinead Mahon, Banking COO. Packed with practical insights and based on real life experiences, it gives a clear and powerful roadmap for this transformational organizational role' Justin Forsyth, Deputy Executive Director, UNICEF 'It is rare for a single book to command such breadth of expertise, practical insight and advice that is so easy to put into action.This is a consequence of the superb clarity of Jennifer's writing, and the fact that she has earned her expertise - and the scars that come with it - from working on the business end of the stick for over twenty years.'. De-codes the very tricky role of COO and inspires you on how to be a great one' Niamh O'Keeffe, Author of "Your First 100 days" and founder of CEOAssist 'The defining text on the role of the COO and its component parts. This is what prompted me to write this book - it is the book I wish I had had at the outset.
Reviews
"In the cutthroat corporate world the job of a COO has neve been so sought after … or so tenuous…. Jennifer Geary is doing what is so rare in the corporate world - giving us a 'behind the scenes' look at the journey to success."
"Lots of good stuff here on building a roadmap to help people in the organization as well as understanding and managing the company culture."
"A book I can highly recommend for COO's, COO's and any entrepreneur looking to upscale."
"This book is what every COO needs to read especially for new COOs so that they will have a grasp on what this position entails."
"I came across this book via a recommendation from my husband and I am so glad I read it."
"This book covers the core disciplines an executives has to aware of when moving to a chief operating officer role, CEO or managing Director position."
"It's great for me today, and I'm glad I found it, but I so wish it had been available years ago. Read, or at least skim, the whole thing, and then use it as a reference each time you face a particular problem in a particular area of your business."
"The author brings in alot of insight in the book from managing a company's work culture to building strategic relationship within the different departments."
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Best Outsourcing

Virtual Freedom: How to Work with Virtual Staff to Buy More Time, Become More Productive, and Build Your Dream Business
Virtual Freedom: How to Work with Virtual Staff to Buy More Time, Become More Productive, and Build Your Dream Business is the step-by-step guide every entrepreneur needs to build his or her business with the asset of working with virtual employees. This is the field guide for building a team, outsourcing, and taking back control of your life.” —Jay Baer, New York Times bestselling author of Youtility “Chris Ducker explains exactly how to get more done in less time—and, as a bonus, get back the life you gave up when you decided to go into business for yourself. Virtual assistants are the key, and Virtual Freedom gives you everything you need to know.” —Michael Hyatt, New York Times bestselling author of Platform. He takes the fear out of virtualizing your business and shows you how to live your life, while your business works for YOU!” —Peter Shankman, bestselling author of Nice Companies Finish First. “In Virtual Freedom , Ducker gives incredibly practical, proven advice for getting our time back so we can live a life of true freedom with the most luxurious of luxuries: choice over what we do with our time. Virtual Freedom did that for me because what Chris has produced in this book will literally change your business, and your life!” —Pat Flynn, bestselling author of Let Go. Chris C. Ducker has helped thousands of entrepreneurs around the world implement successful virtual staffing strategies into their businesses, releasing them from the shackles of the over-worked, over-stressed lifestyle that most business owners endure on a daily basis.
Reviews
"This book is THE authoritative guide to finding and managing a virtual staff. What makes this book extra special is not only is it a good guide for someone starting out, but even for those who have been managing some or all of their team online Virtual Freedom will show you how to take that to the next level. Even without a virtual team on a full time or regular basis this book will help you hire and manage for one off projects, and even improve your own productivity."
"I've found the book very useful, both in the practical component of what a VA can do (and considerations of getting a VA per project vs full time team member), and also with the thinking component, to design your business (or life) how you want it to be run."
"Right from the start, the book quickly grabbed my attention and I was impressed with the very usable information right out of the blocks. Chris's book provides all the information anyone needs to take the leap into the world of hiring a virtual assistant."
"When Chris speaks about Superhero Syndrome in the book, trying to do everything ourselves because we think no one can do it better, or we've done it ourselves out of necessity in the beginning stages of starting a business, I could really relate. Chris shares everything from how to properly hire and train virtual assistants, to project work vs full time when looking to get tasks off your plate. Chris explained how working with a virtual assistant can make a daunting task easy when utilizing your time and theirs efficiently."
"Since first reading your book in March (2016) I have hired a full-time General Virtual Assistant (who is AWESOME... not to mention the hiring process was painless thanks to all of your guides and advice)!"
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Best Total Quality Management

The Toyota Way: 14 Management Principles from the World's Greatest Manufacturer
Eliminating wasted time and resources Building quality into workplace systems Finding low-cost but reliable alternatives to expensive new technology Producing in small quantities Turning every employee into a qualitycontrol inspector. Dr. Jeffrey Liker, a renowned authority on Toyota's Lean methods, explains how you can adopt these principles--known as the "Toyota Production System" or "Lean Production"--to improve the speed of your business processes, improve product and service quality, and cut costs, no matter what your industry. You'll learn how Toyota fosters employee involvement at all levels, discover the difference between traditional process improvement and Toyota's Lean improvement, and learn why companies often think they are Lean--but aren't. Dr. Liker explains each key principle with detailed, examples from Toyota and other Lean companies on how to: Foster an atmosphere of continuous improvement and learning Create continuous process "flow" to unearth problems Satisfy customers (and eliminate waste at the same time) Grow your leaders rather than purchase them Get quality right the first time Grow together with your suppliers and partners for mutual benefit. Dr. Liker shows the Toyota Way in action, then outlines how to apply the Toyota Way in your organization, with examples of how other companies have rebuilt their culture to create a Lean, learning enterprise. The Toyota Way, explain's Toyota's unique approach to Lean--the 14 management principles and philosophy that drive Toyota's quality and efficiency-obsessed culture.
Reviews
"Treat people right, teach people to think, teach people to care, teach people to be passionate about what they believe in -- do all these things and you can build a great company."
"I feel like it has more content about efficient manufacturing."
"Great book to either get you started on Lean methodologies or dive deep in to how Toyota uses Lean/Just-in-Time techniques that can apply to any industry (manufacturing, software, design...any industry that delivers a product can benefit from the concepts in this book)."
"There is a good mix of examples of how the Toyota way is followed and how to implement."
"The management principles apply to any business and in any industry including Financial Services, distribution, software development, manufacturing, hospitals and healthcare, government, education, retail, anything and everything that involves processes will benefit from the principles and practices of Lean."
"It's mostly a history book but it's a really neat one all the same."
"The original story by the original people - buy this for the "lean production" method."
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Best Project Management

Scrum: The Art of Doing Twice the Work in Half the Time
For those who believe that there must be a more agile and efficient way for people to get things done, here is a brilliantly discursive, thought-provoking book about the leadership and management process that is changing the way we live. In the future, historians may look back on human progress and draw a sharp line designating “ before Scrum ” and “ after Scrum .” Scrum is that ground-breaking. It already drives most of the world’s top technology companies. On a mission to put this tool into the hands of the broader business world for the first time, Jeff Sutherland succeeds brilliantly.” --Eric Ries, New York Times bestselling author of The Lean Startup "Engaging, persuasive and extremely practical... Scrum provides a simple framework for solving what seem like intractable and complicated work problems. In other words success requires Scrum.” --General Barry McCaffrey “Jeff Sutherland has written the essence of Scrum for the masses. This book elevates Scrum from a fix-it tool to a way of life.” --Hirotaka Takeuchi, Professor of Management Practice, Harvard Business School “Jeff Sutherland's book masterfully speaks truth to the political complexities that easily stand in the way of getting a lot of work done in the least amount of time. The busy professionals who’ll likely be drawn to this book will find not only an effective manual for getting things done but, also, a how-to guide for living a meaningful life.” --John Maeda, Design Partner, Kleiner Perkins Caufield & Byers “This extraordinary book shows a new way to simplify your life and work, increase your focus, and get more done in less time than you ever thought possible.” --Brian Tracy, bestselling author of Eat that Frog and Time Power. If you don’t get three times the results in one-third the time, you aren’t doing it right!” --Scott Maxwell, Founder & Senior Managing Director, OpenView Venture Partners “Jeff Sutherland used the common-sense but seldom-applied principles of the quality movement, user-centered design, and lean development to come up with a process that dramatically increases productivity while reducing employees’ frustrations with the typical corporate nonsense. Senior leaders should not just read the book—they should do what Sutherland recommends.” --Jeffrey Pfeffer, Professor, Stanford Business School and c-author of The Knowing-Doing Gap “Groundbreaking…Will upend people’s assumptions about how productive they can actually be…Here Jeff Sutherland discloses to the non-tech world the elegantly simple process that programmers and Web developers have been using since he invented Scrum, showing how a small, empowered, and dedicated team can deliver significantly higher quality work at a faster pace through introspection, iteration, and adaptation.” --Michael Mangi, Senior V.P. Jeff Sutherland is currently the CEO of Scrum, Inc. and Senior Adviser to OpenView Venture Partners where he coaches venture-funded companies.
Reviews
"I would recommend to read it every once in a while, add you gather more experience on Scrum."
"A great refresher / reference point for a long time Lean Agile / Kanban practitioner."
"There are so many old beliefs that are questioned and shuttered in this book that it's a must read for anyone who is part of a team doing anything."
"I love this process and this book is an outstanding way to get introduced to it."
"Jeff Sutherland tells so many interesting stories from his experiences that you'll buy his book just for those stories!"
"Though the book was written decades ago it really has been completely updated."
"This book just goes on and on and on and on and on... as if the author didn’t employ Agile Methodology, himself."
"The author uses productivity as the hook to garner interest, and he does equate many concepts with productivity impact. For some reason, the author tries hard to avoid using software projects as examples. Maybe for good reason, since Scrum is type cast as a software process."
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Best Knowledge Capital

Value Stream Mapping: How to Visualize Work and Align Leadership for Organizational Transformation
Karen Martin is principal consultant for Karen Martin & Associates, LLC, instructor for the University of California, San Diego's Lean Enterprise program, and industry advisor to the University of San Diego's Industrial and Systems Engineering program. She's also the author of the Shingo Research Award–winning The Outstanding Organization , an instructor in the University of California, San Diego's Lean Enterprise program, and an industry advisor to the University of San Diego's Industrial and Systems Engineering program.
Reviews
"Clearly defines where and how value stream mapping should be used; step by step guidance on how to do it; and the potential organizational organizational challenges you may run into (and how to proactively manage them)."
"Even on your website you share your knowledge via downloadable files, free webinars, ..."
"Best book I have found describing the process of value stream mapping for business processes."
"I look forward to implementing VSM as described in this book."
"Clear, complete, great diagrams and facilitation tips."
"This book for the most part cuts to the chase, in very pragmatic terms, telling how to best start aligning people for improving their value streams."
"This is a really well thought out book that gives clear direction for how and why to conduct value stream mapping sessions."
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